EVELYN OGHENEFEJIRO UGUTE

How I help mentees

In What Way I Can Provide Value Based on My Experience

With over a decade of experience in the microfinance industry — spanning operations management, leadership, regulatory compliance, and capacity development — I provide value through strategic structure, people development, and process efficiency.

Operational Excellence – My experience as Managing Director and now Head of Operations equips me to streamline banking operations, improve customer service delivery, strengthen internal controls, and ensure regulatory compliance.

Leadership and Mentorship – Having served as Chairperson of NAMB Delta State and Secretary General for the South-South Zone, I have developed strong leadership and people-management skills. I add value by mentoring teams, fostering accountability, and inspiring performance-driven cultures.

Capacity Building and Industry Knowledge – As Chief Consultant at Evolvepro Consultancy and CEO of Divlyn Career Hub, I help institutions and individuals bridge knowledge gaps through training, coaching, and tailored programs that enhance productivity and compliance.

Strategic Vision and Innovation – I bring an entrepreneurial mindset and strategic foresight to every role, helping institutions innovate, adopt technology, and position for sustainable growth.

Regulatory and Governance Expertise – My professional training with FITC, DBN, and CBN-recognized programs enables me to support institutions in strengthening governance frameworks, mitigating ML/FT risks, and aligning operations with industry standards.

In essence, I provide value by combining practical banking experience, regulatory insight, and people-centered leadership to help institutions and individuals achieve operational effectiveness, financial sustainability, and professional growth.

Key accomplishments

UGUTE EVELYN OGHENEFEJIRO
(Also known as Obodo Evelyn Fejiro)
FICA, MCIB, PGD Bus. Admin

Leadership & Executive Roles
• Managing Director/CEO, Coastline Microfinance Bank Ltd, Delta State 2015 - 2024
Led the bank for over six years, championing regulatory compliance, operational growth, and customer outreach initiatives.
• Chairperson, National Association of Microfinance Banks (NAMB), Delta State Chapter (2022–2024)
Provided strategic oversight, policy advocacy, and coordinated the activities of microfinance banks within the state.
• Former Secretary General, NAMB South-South Zone
Played a key role in regional coordination, stakeholder engagement, and regulatory policy dialogue.
• Member, National Executive Committee (NEC), NAMB
Contributed to national-level decision-making and industry advocacy for sustainable microfinance development.
Thought Leadership & Consultancy
• Chief Consultant, Evolvepro Consultancy
Offers expert advisory services to financial institutions on operational efficiency, risk mitigation, regulatory compliance, and staff capacity development.
• Founder & CEO, Divlyn Career Hub

A career and business development platform providing:
o Microfinance Career Guide – job support, career orientation, and 500+ bank profiles
o AI Money-Making Skills Program – empowering individuals and small businesses with income-generating AI tools and skills

Education & Certifications
• PGD in Business Administration, Delta State University, Abraka
• PGD in Credit Administration, Institute of Credit Administration
• Certified Microfinance Banker (MCIB) – Chartered Institute of Bankers of Nigeria
• FICA – Fellow, Institute of Credit Administration

Specialized Training & Capacity Building
• Branch Operations Management (Understanding the Branch MPR) – FITC
• Mitigating Due Diligence Exposure & Emerging ML/FT/PF Risks – For Microfinance Banks
• Corporate Governance, Regulatory Compliance & Strategic Leadership – DBN Capacity Building Program for MFBs/OFIs

Awards & Recognition
• Exemplary Leadership Award, NAMB Delta Chapter (2022–2024)
• Widely acknowledged for impactful leadership, capacity development, and regulatory excellence in the microfinance sector.

Social Presence
• LinkedIn: Fejiro Ugute
• Twitter (X): @evelyn_fejiro_u
• Instagram: @fejiro_ugute
• Facebook: Obodo Evelyn Fejiro

Current Role
• Head of Operations, Infinity Microfinance Bank Ltd, Lagos
Currently leading operations, overseeing core units such as customer service, teller, fund transfer, vaulting, and GL postings to ensure seamless service delivery and regulatory compliance.