Professional finance operations officer with more than ten years in the Fintech and Banking industries. Skilled in card operations analysis, Microsoft office tools, International Money Transfer Operations (IMTOs), settlement, reconciliation and chargeback management across E-Channels. Recently, my involvement in Revenue Assurance and Internal Control have broadened my perspective within the Finance team, enhancing my ability to drive financial excellence, optimize revenue streams and provide governance and assurance functions.
How I help mentees
Team Leadership Skills
Problem-Solving & Ownership
Career Navigation & Growth
Key accomplishments
Over the past decade, I have built a track record of reliability, teamwork, and impactful leadership. Early in my banking career, I was a dependable team player who contributed fully to team projects and saw them through to completion. As I grew professionally, I transitioned into supervisory roles where I led with passion and accountability. In my last role, I simultaneously led two critical teams: Chargeback and Revenue Assurance. I championed automation of dispute resolution processes, ensuring cases were handled promptly and error-free. I also prioritized staff welfare, actively engaging HR to ensure due confirmations for my subordinates.
Currently, I serve as Senior Internal Control Officer for First Bank Subsidiaries. In this role, I was part of a delegation that conducted operational reviews in one of our African subsidiaries. I have also driven automation of settlement processes to improve efficiency and accuracy.
No upcoming sessions scheduled
