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KIKANWA MARY AKPENYI
Business Consulting · Yashua Cares Limited
Kikanwa Akpenyi is a Senior Director in charge of Audit and Advisory at Ha-Shem Limited and a seasoned transformation consultant. With over two decades in banking and other regulated sectors, she specializes in CX Optimisation (Service Quality Management, Contact Centre, Complaints Management, Customer Insights & Analytics), Capacity Development, Process Improvement, Internal Controls and Audit across the banking and other regulated industries. She is known for translating strategy into measurable outcomes through hands-on leadership, skill development, effective resource management and technology-enabled process optimisation.
Her career includes senior leadership roles at Skye Bank (Now Polaris Bank Limited) and Heritage Bank, where she served as Group Head, Customer Experience & Analytics; Group Head, Internal Control; and Chief Audit Executive
Previously, as Lead Consultant at Yashua Cares Limited, she successfully led business transformation projects for several clients.
A notable achievement includes leading initiatives that significantly improved her bank’s KPMG Customer Experience ranking in 2020. She was also instrumental to the launch of Financial Literacy for Schools in Nigeria, one of the key Financial Inclusion strategies by the Central Bank of Nigeria.
She holds Bachelor's and Master’s degrees in Economics, an MBA from Bangor University (Wales), and is a Fellow of both the Chartered Institute of Bankers of Nigeria (FCIB) and the Association of Chartered Certified Accountants (FCCA, UK). She is an active leader within the Association of Professional Women Bankers, the female wing of the Chartered Institute of Bankers (CIBN), having held several Executive Committee roles, including Social and Publicity Secretary (2019-2023), Financial Secretary (2023-2025) and Honorary Secretary (2025-2027).
Recognised as a collaborative and hands-on leader, she is passionate about people empowerment, continuous development, and innovation, earning a reputation as a mentor, role model, and pioneer in her field.
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ADEGBOLA Adedeji BABALOLA
Team Lead, Institutional Banking Bayelsa State · Sterling Bank
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OPEOLUWA Kayode AWOLESI
Managing Partner · Awolesi Opeoluwa & Co. (Chartered Accountants)
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EMEKA CHIMA EKE
Head, Local Corporates · Standard Chartered Bank Nigeria Limits
Emeka Eke is an experienced banker with 30+ years banking experience in legal advisory, corporate finance, consumer banking and corporate and commercial banking across local and international banks in Nigeria.
He has over the years been involved in several landmark transactions including capital raising for large corporates and banks. He is currently Head, Local Corporates in Standard Chartered Bank Nigeria Ltd.
He is a Fellow, Institute of Chartered Accountants of Nigeria (FCA) and Honorary Senior Member, The Chartered Institute of Bankers of Nigeria (HCIB), has a Law Degree from University of Nigeria and a master’s degree in Finance & Management from Cranfield University School of Management UK.
He has held People Leader responsibilities in different banks in Nigeria for over 20 years.